Poly Edge E500 IP Desk Phone

Overview

The Poly 82M94AA is a desktop IP phone designed for professionals who manage a high volume of calls and require clear, natural voice quality. Featuring a bright five inch color display with 800 x 480 resolution, it makes caller information and menu navigation easy to read even in busy environments. This phone is well suited for open offices, reception areas, and home workspaces where background noise can be a challenge.

Equipped with Poly HD Voice technology alongside Acoustic Fence and NoiseBlockAI, it effectively reduces distracting sounds on both ends of the call. Whether using the handset, speakerphone, or headset, conversations come through with clarity that supports productive and natural communication.

Key features

• Five inch color display that clearly shows menus, contacts, and caller details for quick access
• Supports up to 48 SIP lines through 12 line keys and multiple pages, ideal for busy call environments
• Poly HD Voice combined with Acoustic Fence and NoiseBlockAI minimizes background noise for clearer conversations
• Two Gigabit Ethernet ports with Power over Ethernet simplify wiring by delivering data and power over a single cable
• Expandable with up to two modules, each providing 66 programmable contacts to keep important numbers within reach
• USB-C and RJ9 ports offer flexible options for wired or wireless headsets and accessories
• Microban antimicrobial protection integrated into the phone’s surfaces helps maintain cleanliness over time
• Compatibility with hearing aids and TTY adapters ensures accessibility for users with specific needs
• Can be powered via PoE or an optional AC adapter, fitting easily into various office or home setups

Key specs

• Display: 5-inch color screen with 800 x 480 resolution
• SIP lines: Supports up to 48 lines
• Expansion modules: Supports up to 2 modules, each with 66 programmable contacts
• Ethernet ports: 2 Gigabit Ethernet with Power over Ethernet (PoE)
• Audio ports: USB-C and RJ9 headset jacks
• Voice technology: Poly HD Voice, Acoustic Fence, NoiseBlockAI
• Accessibility: Hearing aid compatible and TTY adapter support
• Power options: PoE or optional AC adapter

Connectivity and compatibility

This phone offers versatile connectivity options to fit into diverse office environments. The dual Gigabit Ethernet ports with PoE reduce cable clutter by combining network and power delivery. USB-C and RJ9 ports provide compatibility with a wide range of headsets, whether wired or wireless, allowing users to choose the most comfortable and effective audio setup. Its support for hearing aids and TTY adapters ensures it meets accessibility requirements for all users.

Ideal uses and environments

The Poly 82M94AA is a strong choice for receptionists, executive assistants, and call center agents who need to manage many contacts and calls efficiently. Its noise reduction features make it suitable for open office layouts and busy reception areas where background noise can interfere with communication. It also fits well in home office setups, offering flexible power options and easy integration with existing network infrastructure.